Water resource management

Taiwan is located in a sea-island climate zone with abundant rainfall. Its water resources and sanitation system are on a par with those of advanced countries. In recent years, droughts and floods have been aggravated due to abnormal weather conditions. In the spring of 2021, a "100-year drought" occurred in western Taiwan. The Central Emergency Operation Center initiated a “suspension of water supply for two days each week” regarding household water rationing in central Taiwan starting from April 6th  for two months. The livelihood in southern Taiwan was also affected by the drought, subject to a number of water rationing. During the period, the level 3 pandemic alert was also in effect, affecting the home service of air conditioning maintenance business of Synergy, a subsidiary of SYNNEX, with the orders suspended.

In addition to implementing daily inspections, promoting water-conservation concept, and introducing water-conservation facilities to improve water efficiency, SYNNEX also reviews the water usage in various regions on a regular basis to understand the improvements that can be made in each area.

Overview of water consumption in 2021:

•Water consumption of 21,696 tons, a slight decrease of 1.1% compared to 2020

•Water intensity of 18.23 tons per capita (per year), which remained slightly flat over 2021:

•Worsening COVID-19 pandemic worldwide since 2020; As the pandemic intensified in 2021, SYNNEX promoted frequent hand washing and other preventive measures to ensure hygiene and health of employees

•The total water consumption in 2021 was at a high level compared to previous years:

•Severe pandemic outbreak during the summer, extension of air conditioning due to staggering of employee shifts, regular water tower maintenance in the middle of the year, and other sanitary measures resulted in an overall increase in water consumption

Waste reduction

In terms of waste management, SYNNEX not only implements waste classification and resource recycling, but also promotes the use of environmentally friendly tableware and shopping bags to facilitate the concept of waste reduction among employees, and policies such as recycling and reuse of packaging materials to reduce waste. Waste generated in Taipei headquarters is mainly composed of garbage generated by our employees, which can be divided into general waste and waste that should be recycled or reused (Class R). Waste generated in our logistics centers includes the two types of waste mentioned before, plus general industrial waste. The sources include product maintenance waste and auxiliary items.

Overview of total waste generation in the Taipei headquarters and logistics centers (Taipei, Taichung and Kaohsiung) in 2021:

• Compared to 2020: Slightly increased by 2.9% to 140 tons

• Analysis of causes: Increased operations at the logistics centers

The number of home services grew by 25%, the number of logistics boxes grew by 3.6%, and the total amount of packaging consumables slightly increased

All classes of waste mentioned above have been properly disposed of by qualified disposal firm according to the waste classification. General waste (domestic waste) is transported to incineration plants. General industrial waste (scrapped ICT peripheral products) and waste that should be recycled and reused (Class R) are treated for recycling and reuse.

Various waste disposal methods (Unit: Tons)