Occupational Safety and Health Policy and Objectives
Occupational health and safety
Employees are the most valuable assets for the company’s sustainable development. Employee safety and physical and mental well-being are important priorities. The company is committed to continuously improving the workplace environment and raising employees’ awareness of safety and health through relevant management mechanisms.
The company adopted ISO 45001 procedures in 2023 and obtained IAS (USA) certification in 2024, valid through December 2027. Annual surveillance and triennial recertification audits ensure continuous improvement. Through internal management, training, and awareness programs, the company strengthens stakeholders’ understanding of occupational safety and health responsibilities and rights, thereby reducing risks.
Occupational Safety and Health Committee
Occupational Safety and Health Committee
The Occupational Safety and Health Committee has been established to review, coordinate, and provide recommendations on matters related to occupational safety and health management on a quarterly basis. Through this regular communication mechanism, workplace safety and health issues are promptly addressed, with departmental representatives jointly participating to foster a safer and healthier work environment. Labor representatives account for 55% of the committee, meeting the regulatory requirement that employee representatives constitute at least one-third of the committee members.
Specific Measures for Occupational Health and Safety
1.Occupational Hazard Prevention Management
The company continuously establishes and maintains safe workplaces and has obtained public liability insurance for all work sites to reduce risks to personnel and property, ensuring the safety of employees and visitors. We have implemented a regular inspection mechanism to maintain and improve workplace environments and facilities, ensuring that work environments and equipment consistently meet the highest safety standards. Specific inspections include:
(1)Regularly inspect workplaces and server rooms, and maintain equipment, including electromechanical systems, air quality, lighting, and water.
(2)Maintain central air-conditioning units and air supply fans to ensure stable operation and proper air circulation.
(3)Conduct building structural inspections, including tilting, pipe shaft reinforcement, and ceiling conditions.
(4)Ensure all safety and fire protection equipment is operational through regular inspections and compliance with regulatory reporting. Certified personnel establish and update fire safety plans, and in 2024, two fire safety training sessions were conducted.
In terms of the logistics centers, regular inspection and maintenance of forklifts, fire-fighting facilities, electrical appliances, generators, elevators, automated warehouse cranes, and air compressors are carried out according to the annual automated inspection plan. Storage cabinets for flammable items are installed and reinforced, and guardrails have also been added to prevent falling. We also strengthen safety regulations for equipment maintenance by employees.
2. Hazard Identification and Risk Assessment Management Procedure
The company has established a Hazard Identification and Risk Assessment Procedure, conducted annually to identify occupational health and safety hazards across all business units. Risks are evaluated by frequency, likelihood, and severity, classified as acceptable or unacceptable, and significant risks are addressed with control measures, improvement plans, and management targets.
3. Appointment of Safety and Health Personnel
Safety and health personnel are appointed and provided with opportunities to participate in external training, as well as conducting internal occupational health and safety education and training. Relevant regulations and management practices are promoted through the company website and mobile app. To further enhance employee safety awareness, new hires receive onboarding safety training, while current employees are offered ongoing education and training to strengthen attention to workplace safety. Continuous improvements are made to workplace facilities and workflows to reduce the risk of occupational hazards.
The Logistics Center also provides task-specific guidance, such as correct lifting postures, and conducts daily morning warm-up exercises to prevent human-factor hazards and repetitive musculoskeletal injuries.
Occupational safety and health training courses
| Type |
Course title |
| Internal training |
Occupational safety and health training for new hires |
| Occupational safety and health training for employees |
| External training |
Occupational safety and health business supervisor safety and health education and training
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Occupational safety and health business supervisor safety and health on-the-job education and training
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Occupational safety and health manager and occupational safety and health business supervisor on-the-job education and training
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On-the-job education and training for forklift operators operating with a load of more than one metric ton
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On-the-job education and training for forklift operators operating with a load of more than one metric ton
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First aid education and training
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Fire prevention manager training and refresher courses
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Occupational injury prevention
The company collects statistics on occupational accident cases every month and reports them according to the requirements of the competent authority. In 2024, there was a total of 17 occupational accident cases involving 17 employees, accounting for 1.7% of the total number of employees. Among which, 8 were traffic accidents on the commute to or from work, and 9 were accidents caused by employees' negligence in their own safety while performing duties.
In 2024, the frequency rate of disabling injuries is 7.94, the rate of lost work days is 111 (calculated in calendar days), and the number of deaths due to work is 0. In order to improve employees' safety awareness and reduce the risk of similar incidents, we actively enhance both internal education and training and our safety awareness.
2024 occupational injury statistics
| Employees |
Male |
Female |
Total |
| Injury frequency rate (IR) |
11.18 |
3.52 |
7.94 |
| Occupational disease rate (ODR) |
0 |
0 |
0 |
| Lost day rate (LDR) |
62.79 |
44.55 |
55.07 |
| Absence rate (AR) |
0.28% |
0.71% |
0.46% |
| Total number of occupational deaths |
0 |
0 |
0 |
1. IR = number of occupational injuries x 1,000,000/total hours worked
2. AR = total days absent/total working days x 100% (including sick leave, menstrual leave, tocolysis leave, and occupational injury leave)
3. ODR = total number of occupational diseases/total hours worked x 1,000,000
4. LDR = total work days lost × 1,000,000/total hours worked
5. The unit for the above is per million working hours
Occupational disease prevention and employee health management
After inspecting the work environment and nature of all employees' duties, we found that no employees are at high risk of exposure to occupational diseases and have high-risk duties. However, employee health is the company's most important asset. Thus, we still invest resources in health promotion, as described in the following table.
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Comprehensive Health Checkups
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To ensure employees take care of their health beyond the workplace, we provide regular health checkups, actively follow up on any abnormalities, and provide assistance to safeguard employees’ health.
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The Four Major Labor Health Protection Plans
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Implement the Four Major Labor Health Protection Plans, including the ergonomic risk prevention , abnormal workload–induced diseases prevention, unlawful infringement prevention , and maternal health protection , to safeguard employees’ physical and mental well-being.
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Health Promotion Activities
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We regularly organize health promotion activities such as walking 10,000 steps a day, blood donation drives. These initiatives raise awareness of health and wellness, encouraging employees to develop a proper understanding of healthy living.
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Creating a Safe, Healthy, and Comfortable Work Environment
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Commit to establishing a friendly, equal, and law-abiding workplace, providing dedicated channels for handling complaints, and maintaining a safe work environment.
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